Faqs

How long does delivery take?

Delivery is typically 1-6 weeks, depending on the model and your location.

Once your order is placed, we’ll confirm your delivery window and keep you updated throughout. Clear communication, no guessing.

Do you deliver across the UK?

Yes — we deliver across mainland UK.

If you’re unsure about your postcode, just message us and we’ll confirm immediately.

What payment methods do you accept?

We accept:

  • Debit & Credit Cards
  • Klarna (Pay in 3 / Pay Later)
  • Apple Pay
  • Google Pay
  • PayPal

All payments are processed securely via Shopify’s encrypted checkout.

What makes JB Sofas different?

We focus on what actually matters:

  • Strong internal frames
  • High-density cushioning
  • Clean, design-led finishes
  • Proper proportions and depth

Every model is selected for comfort, durability and presence — not just photos.

Can I see the sofa before buying?

We currently operate online. If you’re local and your chosen model is available in our warehouse, message us and we’ll see what we can arrange.

A branded showroom experience is coming.

Do you assemble the sofa?

Most of our sofas are modular or simple assembly designs.

Our team will place the sofa in your room of choice (access permitting) and assemble where required.

What if it doesn’t fit?

We strongly recommend measuring:

  • Doorways
  • Hallways
  • Staircases
  • The room itself

Full dimensions are listed on every product page. If you’re unsure, message us with your measurements and we’ll guide you.

Do your sofas come with a warranty?

Yes. All JB Sofas include a structural warranty for peace of mind.

If something isn’t right, we fix it. Simple.

Can I return my sofa?

As large furniture pieces are allocated specifically to your order, returns are limited unless the item is faulty.

If there’s an issue, contact us immediately and we’ll resolve it properly.

How do I care for my sofa?

  • Vacuum regularly with a soft attachment
  • Avoid prolonged direct sunlight
  • Blot spills immediately (don’t rub)

Care guidance is included with every order.

Who are JB Sofas?

JB Sofas was built by two brothers with a simple goal: create a sofa brand that feels modern, considered and built properly.

From van deliveries to building a warehouse brand this is just the beginning.